Last updated:14 October 2024
Who we are
Welcome to SupplyMatch, a B2B wholesale marketplace owned and operated by Al Qutub Al Dhahabi Trading LLC. These Terms of Use govern your access to and use of our website, mobile application, and any related services (collectively, the “Platform”). By accessing or using the Platform, you agree to these Terms of Use in full. If you do not agree to these terms, please discontinue using the Platform immediately.
SupplyMatch respects your privacy and is committed to protecting the confidentiality and security of the information you provide while using our website (www.aqad.ae) and our application. This Privacy Policy outlines how we access, collect, use, and share user data, in compliance with UAE laws and Google’s privacy standards
Reference to the Developer Entity:
This Privacy Policy is specifically for the app listed under SupplyMatch on the Google Play Store and applies to all interactions with the AQAD application and website
Personal and Sensitive Data We Collect:
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, or other personally identifiable data that you voluntarily provide when registering or using our services.
- Sensitive Data: Device location, contacts (with your permission), payment information, etc.
- Non-Personal Data: Browser type, device type, and other technical data to enhance user experience.
Use of Data:
We use the collected information for:
- Facilitating trading interactions for fast-moving consumer goods (FMCG).
- Processing your orders, payments, and fulfilling contractual obligations.
- Enhancing customer service and support.
- Personalizing user experience and improving our services.
- Sending notifications and marketing updates, when consented.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Sharing of Data:
We share data only with trusted third parties, including service providers, partners, or for legal reasons, such as compliance with UAE law. We do not sell or rent personal and sensitive user data to any third parties.
Data Retention and Deletion:
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Users can request account deletion via the app or by contacting us at info@aqad.ae. Upon deletion, we will also remove associated data unless retention is required for legal or fraud prevention purposes.
Account Deletion:
Users can request the deletion of their accounts either through the app or our website. Account deletion will result in the permanent removal of user data. If retention of certain data is required for legal or security purposes, we will inform users about such practices.
Cookies and Tracking:
Our app and website may use cookies to enhance user experience. You can control cookies through your browser settings, but disabling them may affect the functionality of certain features.
Google Play Compliance:
We comply with Google Play’s policies regarding personal and sensitive user data, including:
- Disclosing and obtaining consent before accessing sensitive data.
- Providing clear in-app disclosures when collecting sensitive data.
- Limiting the access and usage of data to app functionality and service improvements only.
- Not selling personal or sensitive user data.
- Contact Information:
For any inquiries related to this Privacy Policy, you can contact us at:
Email: info@aqad.ae
Policy Availability:
This Privacy Policy is available at an active, publicly accessible URL: www.aqad.ae/privacy-policy. It is non-editable and viewable on standard browsers without the need for additional plug-ins.
Updates to the Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices, or for legal and operational reasons. The revised policy will be posted on our Website and app, and the effective date will be updated accordingly.
By using our app and services, you acknowledge and agree to this Privacy Policy.